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Managing orders to be sent
Information for retailers sending packages
44 articles
How Delivery Ratings Work
Manage the customer portal and set up notifications
How to use the customer portal and manage customer notifications
Can I customise the customer email notifications
My customer didn’t receive any email notifications
Why can't my customer login to the portal?
FAQs Apple
Prepare orders
Information about preparing orders to be sent to your customers
Recommended Packaging Guidelines
Shipping Dangerous Goods
Shipping Bulky Freight & Pallets
Where can I buy shipping and packing supplies?
New Orders page
🌟 Learn about the improved `New Orders` page
Send page
Ready to Ship page
Sort Orders with Filters
Modify, Cancel or Delete Orders
Add Multiple Parcels to 1 Order
How do I enter weight dimensions for multiple boxes?
Recommended last shipping dates & closures | Christmas 2023 | AU | NZ | SEA
Package Allocation
Print shipping labels
Information about printing shipping labels for orders to be sent
Print Labels
Save Time with Instant Print
Scan to Search and Print
Scan to Search & Print Labels
Print a Different Address on Your Shipping Label
How can I get a label printer for sending packages?
Set-Up Your Zebra Thermal Printer
Cash on delivery (COD)
Information about using cash on delivery for orders
Cash on Delivery Basics
Create a COD Order
Manage COD Orders
COD Cash Flow
COD Invoicing
Ship parcels internationally
Information about shipping orders overseas
International Shipping
Do you have international shipping?
Delivery options
Information about the different delivery options available
Carrier Service Levels
On Demand Delivery | The What, Why and How
Priority & same day delivery | delivered on time
🌏 Ship 100% Carbon Neutral Delivery
Understanding Onforwarding Deliveries with Shippit
Order status
Information about the different order status types
Understanding the Order Status
Tracking Orders with Multiple Parcels
Manage orders on hold
Track page
Understanding the tracking page