Ok, where is my parcel? It still hasn't arrived!

Delivery times across Australia do vary. We provide an estimated time of arrival for every parcel which is based on the time it takes our carriers to deliver your item from the time it is collected. This means your parcel has moved into "In Transit" status.

Please note that this does not include packing time as this varies based on the practices of the store you purchased your item from.

Whilst our carriers aim to deliver items within 1-4 business days within metro cities and regional hubs, deliveries to Perth & Tasmania can take 5-7 business days while some regional areas can take even longer. All of our ETA's only include business days so if an order goes over a weekend it may take longer.

If you expect that your parcel should have arrived by now send us an email at hello@shippit.com or just reply to any of the notification emails you would have received. 

 

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2 Comments

  • Avatar
    Rebecca pruess

    Hi i have placed my order with get frocked on the 23/01/17 the tracking number is
    Cpavzuz1179877 if you could please give me some clarity on where it might be or how long it will be thankyou

  • Avatar
    nancy tran

    hi I've recieved an SMS on Monday 3rd July 2017 saying it will be delivered by Tuesday 4th of July 2017 but it was apparently delayed til Wednesday that they SMS me saying it's delivered at 4:50pm on Wednesday 5th July when I was home at 4:30 and recieved NOTHING. Where is my parcel?

    My delivery I.d is PPFVCUOCCLHLR

    It cannot be already delivered if I have came home and have checked as soon as I recieved my email saying it's been delivered. I would appreciate if you contact me ASAP

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