Need Help Installing the Magento App?

If you already have someone who manages your Magento store: 

We can speak to your developer directly - we're pretty geeky! Contact us at 

If you manage your own Magento store and speak geek:

We'd love to help, but before starting please makes sure you

  1. Have set the permissions correctly - CHMOD permissions to allow automatic download of Shippit module into Magento folders
  2. Let us know if you're using a custom check out template
  3. Correctly configured firewall settings to enable live quoting and job booking
  4. Can provide us with Server/SFTP access so we can help diagnose any issues

Remember - we're here to help! If you've got any questons, get in touch with us at



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