Rules for transit protection

Use smart shipping rules to automatically apply or exclude transit protection for specific orders. This allows you to manage risk and costs effectively, especially if you ship a mix of high and low-value items.

Transit protection rules let you define exactly what gets covered. For example, you can ensure a $500 dining table is protected while excluding a $10 cleaning product from the same order, saving you from paying premiums on low-value items where the cost of protection might exceed the replacement cost.

These rules are evaluated per product when an order is created. If you do not create any Transit Protection rules, your account remains backward compatible, and all products continue to be covered as they were previously.

• For more information about Transit Protection, see the About Transit Protection article.

• For more information about smart shipping rules, see the smart shipping rules article.

This article discusses how to create rules that modify transit protection based on certain conditions, such as total order weight or value, product SKUs, or parcel count.

For more information about smart shipping rules, see the smart shipping rules article.

For more information about transit protection, see the transit protection article.

Create a smart shipping rule to modify transit protection

You can create transit protection rules based on product, order, package, or destination conditions. For a complete list of conditions, see the Understanding smart shipping rules article.

Before you start:

• Transit protection must be turned on for your account. You can do this in Settings → Add-ons → Transit protection. For more information, see the transit protection article.

• Smart shipping rules must be turned on. For more information, see the creating rules article.

Creating a transit protection rule

1. Log in to your Shippit account, and navigate to Settings → Company Rules → Order Modification. For store rules, navigate to Settings → Store Rules → Order Modification.

2. Click Create new rule.

3. For company rules, select which stores the rule applies to, or select all stores.

4. Give your rule a name. For example, Apply transit protection to high value items.

5. Create the conditions for your rule:

   • In the When this happens field, select the conditions for your rule. For example, Product price.

   • In the Is field, select the operator for your rule. For example, Greater than or equal to.

   • In the Enter value field, type the value for your rule. For example, 500 to match any order where the total value is 500 or higher, in your local currency.

6. Create the actions for your rule:

   • In the Action field, select Apply transit protection or Exclude transit protection.

7. Click Create to save your rule and return to the rules page.

8. Activate your rule by clicking the rule toggle to the on position.