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Conversational analytics

Gain deeper clarity into your delivery performance by asking natural-language questions directly to your data.
Updated 3 months ago

Our Insights dashboards provide a great overview, but sometimes you just need a quick answer to a specific question.

We are currently developing a range of AI-enhanced analytics tools, that provide new ways to interact with your shipping data.

💡NOTE: This feature is currently in development. If you would like to be involved, speak to your Shippit account manager.

Why use conversational analytics?

Get straight to the fix with these features:

  • Queries in plain English: Ask questions about your delivery performance just like you are talking to a teammate.

  • Rapid exploration: Explore cost, speed, and serviceability insights faster than using standard dashboards alone.

  • Full visibility: Future updates will allow you to securely ingest and map invoices and external orders for better reconciliation and predictive insights.

Express your interest

We are looking for merchants to help us shape this tool. If you already have the Advanced reporting add-on to access Shippit Insights and want to join the beta or be notified when we launch, speak to your Shippit account manager.

For more information about our reporting and analytics tools, see the Shippit Insights collection.

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