Courier Pickup Timeframes


Standard couriers do not offer specific pickup times but aim to collect within 24 hours but can vary.

  • These time frames are calculated from when you book an order on Shippit and the status progresses to, "Ready For Pickup."
  • Pickup time can depend on your area and local driver's run schedule. 
  • Regional or Non Metro zoned areas may be limited service and/or require a third party courier.

Same day couriers offer a delivery window and pickup normally occurs 1-2 hours before the scheduled delivery time


Pro-tip: Get to know your driver!

Your first collection can be very similar to a first date - a little uncertain to start. Here's some handy tips and tricks to ensure a smooth pickup!

  • Get to know your driver, be honest and friendly to build a trusting and on-going relationship
  • Exchange numbers if possible to make things easier
  • Sms them when you have goods ready
  • Clear up any special instructions off the bat so there's no confusion e/g access points
  • make sure your bookings have a clear address included in the booking
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