We always recommend having the driver sign a manifest.
This is to ensure you have proof of collection if no driver scans are present.
IMPORTANT NOTE: Both the courier and Shippit accept no liability in the event of a missing parcel, without a signed manifest.
How to avoid lost parcels:
- Ensure you have printed out your delivery manifest, ready to be date/signed by the courier.
- Count the number of parcels with the courier and get them to sign the manifest to confirm collection
Don’t have a manifest?
No worries, simply print off another label and ask the driver to date/name/sign the back. Store this with your own pick up records.
Didn’t get the driver to sign a manifest?
Our friendly support team will of course do their best to escalate any delivery mishaps to the courier. Without a signed manifest, there is no liability for Shippit or the Carrier in the event of a missing parcel.