Important! Courier drivers will not call you upon arrival but, if you're not going to be home don't panic, you still have several options!
Request ‘authority to leave’ by clicking on the button in your dispatch email.
Don't see the ‘authority to leave’ button? This means you've already opted into authority to leave during checkout. No need to request it again.
Please note: our carriers will do their best to leave your parcel as intended, however if deemed unsafe to do so by the driver (eg. you live on a busy street, the delivery driver could not access your property or someone dodgy was hanging out the front of your delivery location), your parcel will not be left without a signature.
Not safe to leave it unattended? You can choose to have your package delivered to a local collection point. You'll find the courier contact details in your Shippit email, simply give them a call to arrange delivery to a collection point!