Do I need to be home to sign for my parcel?

Not going to be home to sign?

No worries we’ve got your covered! You can arrange ‘authority to leave’ easily by clicking on your dispatch email.


Alternatively you can contact the courier directly:


Please note: our carriers will do their best to leave your parcel as intended, however if deemed unsafe to do so by the driver (eg. you live on a busy street, the delivery driver could not access your property or someone dodgy was hanging out the front of your delivery location), your parcel will not be left without a signature.

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