Obtaining your Australia Post or StarTrack API Key

If you would like to integrate your own Australia Post or StarTrack account with Shippit and are subscribed to a plan at the Grow level or higher, you can use the following steps to generate API keys for quoting and booking with your account within Shippit.

  1. Setup a Developer Centre account 

    Note: if you have a MyPost account that is registered under your business email address, you can use the same credentials to access the Developer Centre.

  2. Register for the Shipping & Tracking APIs 

    Click on the ‘Register your interest today’ link to begin the process.


    Please make sure to specify that you are looking to track packages, obtain pricing, and generate labels using your API key per the example below.

    If you have more than one store location, multiple pick up addresses, or use more than one lodgement point, you will need to link all relevant account numbers to one API key. Please ensure you specify all account numbers that will be used via the APIs in the comments field in the last step of the registration process and identify one "leader account" for billing purposes (this should be your main Australia Post credit account). As part of this process,  you can also specify your Platform.

  1. Wait for confirmation email and then follow the steps as advised

    Once your API keys are generated, please share them with your Solutions or Customer Success expert if you are actively working with a member of our team. If not, please send your API key and corresponding account numbers to hello@shippit.com, making sure to specify the following information:

    - The name of your store(s) within Shippit
    - All relevant account numbers and the name of the matching store(s) in Shippit
    - Any specific Australia Post product preferences like Pack and Track and SafeDrop enablement or disablement

    A member of our team will then apply these keys to your account and test for accurate quoting within Shippit.

    If any issues arise prior to receiving your API keys from Australia Post, please contact the Australia Post customer connectivity team (customer_connectivity@auspost.com.au) and copy in our team at hello@shippit.com.

Important note for StarTrack customers

If you are looking to integrate your StarTrack account, please make sure to notify our team directly at hello@shippit.com as a separate API key will be required for accurate tracking updates.

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