Delivery status hasn't changed in a while?

Don't stress! If a parcel has been collected, and the Shippit status has not updated, this can happen when:


  • The tracking data for the parcel has not been sent to the Shippit system (from the carrier).

What to do:

  • Use the Carrier ID to track the parcel directly on the Carrier website.
  • Get in touch with our support team via so that we can ensure the tracking is up-to-date


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