All of your personal user details are easily accessible from within Settings menu. To get started, navigate to the top right-hand corner of your screen, click the blue drop-down arrow and drill into Settings.
In the left-hand navigation, find and drill into My Profile.
If you need to change any of your personal details, like your email, name or phone number, simply enter these details along with your current password and click Update. Please be aware that changing your email will require confirmation of the new email you have chosen.
If you are updating your password, make sure to enter the new password, confirm it and enter your current password to confirm the change.
Forgot your current password?
From the login page, click Forgot password? to send a reset link to your current user email.
Reach out to us via Live Chat, or email Hello@shippit.com so one of our friendly support staff can get back to you.