Your customers will receive tracking notifications via email and/or SMS for the following shipping states:
- When a package is first scanned as In Transit by a carrier
- When a package is With Driver for delivery
- When a driver attempts to deliver the packages and sends us a Delivery Attempted scan
- When a consignment is dropped off at collection point and is Awaiting Collection
Your customers will also receive an email when a delivery is Completed. This email will also request a rating for their delivery.
Interested in branding your notifications or enabling SMS?
Reach out to us at firstname.lastname@example.org and one of our friendly support staff with get back to you.