Getting In Touch with Shippit


Before pressing the panic button - remember we’ve got your back!



Getting in touch with Shippit is easy, here’s how to call SOS:

  • General queries: simply email our support team via [email protected] - we aim to respond within 2-3 hours
  • Urgent or tech issues: we provide online chat support to our merchants, when logged into your account simply hit the chat icon to speak with us live.


Note: Due to the volume of support enquiries, phone support is limited to Large & Enterprise subscription holders.

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