Integrating your Shopify account with Shippit is easy thanks to our Shippit Connect plugin and can save you valuable time by automating your order entry and fulfilment process. Before you get started, make sure you have:
- A Shopify account and a user login with administrator permissions
- A Shippit account with no other existing API connections and valid billing details
Installing the Shippit App for Shopify
Log into your Shippit account and navigate to your Settings - drill into Integrations to configure your new integration.
Scroll down and select Shopify. Enter your Shopify domain, then click Continue. If you don't see a pop-up window appear to complete the authentication, please click on the link pictured below to continue or check your pop-up blocker.
If you have not logged in, enter your credentials. Then, click Install App to complete the process. Upon completion, the pop-up window should close and refresh your integration settings.
Please configure your import settings to suit your requirements. By default, our integration will sync and fulfil orders with the following settings:
- Auto-sync new orders to Shippit when they are marked as: Paid
- Automatically update Shopify when you book orders on Shippit: On
- Live quoting at checkout: Off
These defaults are our recommendations, but can alter these settings at any time. If you have integrated any marketplaces with your Shopify account (like The Iconic or Amazon), we recommend changing your order sync trigger to Created instead of Paid.
Testing the integration
To test that the integrations was successful and your orders are syncing to Shippit automatically, create an order with any value. Make sure to mark it as paid if your orders are set to sync upon payment.
Next, drill into the Apps page in Shopify and click on the Shippit app to open Shippit Connect. This interface shows both see a history of orders synced to Shippit and a history of shipments created. You can also check order fulfilment history and configure your integration settings within this page.
You should see that your order has been Synced.
Check your webhook
Return to the Integrations page in your Shippit settings and make sure that your webhook URL has updated to the following format: https://connect.shippit.com/shippit/webhooks/shopify/...
If your webhook URL is not correct, click the Fulfilments tab within Shopify Integration Settings. Click Update and refresh your browser.
Reach out to us via Live Chat, or email firstname.lastname@example.org so one of our friendly support staff can get back to you.