Manifests are a key part of shipping documentation and the process of booking your orders (or manifesting) is a key part of making sure you use Shippit successfully. In this article, we will cover:

  • The purpose of a manifest
  • The importance of manifests to carriers
  • The importance of booking or manifesting in Shippit

What is a manifest?

A manifest is a shipping document that is made up of one or more shipping consignments. The manifest contains information that is used by the carrier to invoice you for freight services, and also to track the delivery of consignments. You may see the ultimate delivery zone or destination, as well as the delivery method displayed on your manifests depending on the carrier you choose to ship with. 

How do carriers use manifests?

Drivers will often request (and we highly recommend) that you print a paper manifest to be signed and used as proof that the number of packages you have declared has been picked up by your carrier. As mentioned above, manifests are also used to invoice you.

Manifests are your carrier's most important source of truth.

How does Shippit manifest and use manifests?

We generate all manifests digitally and share a copy with the carrier when you book your orders using the Book Now button on the Ready to Ship screen. That means that your carrier should always receive your manifest if you are booking using our app, and if there is an error, we will stop the manifest and notify you with a warning on screen.

Clicking Book Now to manifest an order also triggers the process that Shippit uses to receive tracking updates on your packages from our carriers. This means that any package that is not manifested or manifested after it is picked up by a carrier will not show tracking updates.

Things to remember:

  1. Manifests are used by carriers to bill you, and forgetting to book or manifest your consignments will result in fees from carriers

  2. Manifest data is also used to track your parcels, so tracking updates will not appear in Shippit if your orders are not booked in with your carriers

  3. Booking after your packages are picked up will result in your manifest being submitted later than your carrier's first scan, meaning that no tracking updates will appear in Shippit


Reach out to us at [email protected] 

Happy Shipping!


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