Usually, a driver will attempt redelivery at least once before returning a parcel to the depot.
If a driver is asked to attempt another delivery to the same address, or deliver to a new address, this will come at an additional charge.
- Redelivery and/or redirection needs to be booked online only which costs $5.50 https://www.fastway.com.au/services/calling-card-left/#/Store
- A new label is required for all redeliveries and redirections, this cost will vary depending on the location.
- Redelivery can cost upwards of $20, see here for more info https://support.shippit.com/hc/en-us/articles/360019219913-An-Important-Update-on-TNT-Redelivery-Surcharges
Same Day/Priority Carriers
- Redelivery/Redirection requires a new booking and therefore additional charge. Please contact Shippit directly for further help with this!