Once deleted, new customer returns matching the deleted return rule will need manual authorisation from your team. Return requests made prior to this change will not be affected.
What happens if I delete an existing return rule
Articles in this section
- How do I manage Returns within Shippit
- My customer can’t download the return label
- How does a customer submit a return request
- How easy is it to set up Shippit Returns
- What is Shippit Returns
- Does the order need to be shipped with Shippit for the item to be returned via the Returns portal?
- How do I track the status of incoming returns
- How do I configure my Returns settings
- What features are currently available
- How many shipping labels can my customer download from the returns portal