Partnered Carriers | Measures & Delivery Process Changes

Proactively, carriers have already started implementing and/or reinforcing Hygenic precautionary measures amongst staff, fleets, in depots, and shared facilities. All in the aim to reduce the risk of the virus being contracted or spread at any point of the delivery process.

Measures include but are not limited to:

• Strict hygienic measures have been enforced amongst all staff, drivers, and the partners they work with.

• Some carriers have started segregating areas within their depots to minimise the spread of the virus should any packages travel through that have been in contact with the virus.

• Several satellite depots have been set up around the country and will be used in the event of an outbreak in other mainstream depots or facilities.

Operationally as a method of safety, all carriers are now defaulting most deliveries to authority to leave (ATL) and will not be requesting a physical signature from the receiver.

• The driver will knock or ring the bell, place the goods on the ground and step away. They will have the authority to only note the full name of the customer instead of obtaining a physical signature.

• If no one comes to the door and the driver considers there to be a safe area to leave the goods, ATL will be followed and no name obtained.