Here at Shippit, our Network Operations team continually drives our carriers to meet the highest possible performance expectations.
We focus on driving a few key metrics such as on-time performance, pickup speed, customer delivery satisfaction, and tracking accuracy.
These metrics combined give us an overall score which we call the Shippit Carrier Star Rating which is based on the average expected service levels for the past 7 days.
Click this link to view a high-res image AU Domestic Carrier Star Rating