Full terms and conditions can be found on our website, under Shippit - Transit protection terms and conditions.
To help you quickly understand what is covered under Transit Protection we've provided the following information and questionnaire. Please note it is still important to read the Transit Protection terms and conditions in full.
Ensuring you're eligible for cover
Before adding Transit Protection to your parcel, ask yourself the following questions to ensure your parcel is eligible.
- Am I shipping any of the following categories of goods:
- These goods may require specific packaging, as always please ensure they are packaged in accordance with our packaging guidelines to be eligible for cover.
| Liquids |
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| Fragile goods |
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| Heavy goods and homewares |
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| Pallets |
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- Does my packaging comply with the packaging guidelines?
- If you are not sure whether your packaging is compliant, please get in touch with your Account Manager or our support team at support@shippit.com
- Is the product I'm shipping listed as an excluded good as per Transit Protection terms and conditions? See the 'What's not covered' section below for the full list.
What's covered?
- Goods that comply with our Packaging Guidelines and are deemed lost or damaged during transit by the carrier.
- Goods with order values declared at the time of booking on Shippit, excluding Excluded Goods in the terms and conditions.
- A package's journey to your customer and its journey back to you in the case of a Shippit Return.
What's not covered?
The complete list of excluded goods is listed out below as per Transit Protection terms and conditions:
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Aerosol cans/sprays |
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Glass panels |
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Tobacco and tobacco products |
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Animal skins / Furs on the city's list of endangered species. (certificate required; refer to www.cities.org) |
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Ivory and ivory products |
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Articles of exceptional value (e.g., works of art, antiques, precious stones, gold and silver) |
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Box with Hazardous label – Items sent with a Hazardous label attached will be classed as such. DO NOT REUSE OLD HAZARDOUS BOXES |
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Car Batteries |
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Airbag Modules |
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Dangerous goods – e.g. Explosives / Fireworks / Christmas Crackers / Radioactive Materials / Deactivated |
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Engines / Generators / Gearboxes or any part containing or having contained oil/petrol unless flushed through |
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Fire Extinguishers |
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Life Jackets |
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Gold & Silver & precious metal Jewellery |
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Goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document) |
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Hazardous materials e.g. Paint / Adhesives / Chemicals / Flammable resins/ solvents/ liquids / Compressed Air & Empty cylinders / Items containing any gases |
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Household goods containing flammable or corrosive liquids, such as oven or drain cleaners/perfume, aftershave/ hairspray/ nail varnish and remover/ antiseptic wipes |
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Human Remains, Body Parts or Body Fluids |
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Liquids / Adhesives / Paint / Oil / Creams / Gels |
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Living animals or plants |
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Dead animals |
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Magnets or items containing ferro-magnetic material |
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Currency |
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Antiques, works of art or valuable documents |
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Personal Effects |
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Pornographic materials |
| Wet or Lithium Batteries or any item containing them (Such as, but not limited to, an iPhone (Not including Dry Cell) |
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Prescribed Drugs / Medication / Any Controlled and Illegal substance including Khat to all countries |