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Get updates on your orders or submit an insurance claim.
How to manually fulfill an order
Insurance & Claims
Shippit Transit Protection
My order status hasn't changed?
My parcel has been returned to sender!
Pickup expectations and support
Something is missing or damaged from my order
Tracking status definitions - what do they mean?
Same-day priority deliveries
A reminder for pet owners!
Can I change a delivery address?
Do I need to be home to sign for my parcel?
Delivery ratings within Shippit
Why is Shippit sending me an email?
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