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Get updates on your orders or submit an insurance claim.
How to manually fulfill an order
Tracking & Receiving Deliveries
Do I need to be home to sign for my parcel?
I missed my delivery - what now?
My order status hasn't changed?
My parcel has been returned to sender!
Something is missing or damaged from my order
Tracking status definitions - what do they mean?
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Same-day priority deliveries
A reminder for pet owners!
Can I change a delivery address?
Pickup expectations and support
Delivery ratings within Shippit
How To Ensure A Smooth Pickup