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What's New
- We’ve Added New Conditions to the Rules Engine
- 🌟 Learn about the improved `New Orders` page
- ⚙️ Introducing the Rules Engine
- 🔍 Scan to Search and Print
- ⚡ Save Time with Instant Print
- 🛡 Ship Smart with Transit Protection
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Operational Updates
- 🎁 Last Shipping Dates & Closures for 2021 | NZ Post
- 🎁 Last Shipping Dates & Closures for 2021 | Australia
- A Merchant Guide For Getting Ready For Peak
- Allied Express - Summary of Price Increases | August 2021
- Ship Alcohol Same Day Deliveries in NSW? Let Us Know
- How Shippit is Supporting Hunter Express’ New Platform Launch
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Setup Your Account
- Getting Started | Overview
- Create a Store
- Add Users to Your Account
- Enable Transit Protection
- Activate Delivery Notifications
- Choose a Label View
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Using Your Account
- Add a Pick-Up Location
- Add Multiple Parcels to 1 Order
- Add to Your Recipient Address Book
- Brand Your Tracking Page & Notifications
- Cancel your Subscription
- Company User Management
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Manage Your Orders
- Get help with a delivery
- Packaging Guidelines
- Same Day Delivery | What You Need to Know
- A Note for Pick-Up Locations with Pets
- How pickups work
- Understanding the Order Status
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Singapore & Malaysia
- 🎁 Last Shipping Dates & Closures for 2021 | South East Asia
- Get to Know Qxpress
- Get to Know Janio
- Get to Know SingPost
- Get to Know Aramex SG / MY
- Cash on Delivery Basics
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Know Your Carrier
- Carrier Overview
- Carrier Service Levels
- On Demand Delivery | The What, Why and How
- Shipping Dangerous Goods
- Get to Know New Zealand Post
- Get to Know Allied Express
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Account Rules Engine
- Get Started With the Rules Engine
- How to Create a Rule
- Rule Using Product-Based Conditions
- Rule Using Package Type
- Rule to Allocate a Courier for Metro and Regional Destinations
- Rules for Delivery Destinations
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Returns Functionality
- How do I manage Returns within Shippit
- My customer can’t download the return label
- How does a customer submit a return request
- How easy is it to set up Shippit Returns
- What is Shippit Returns
- Does the order need to be shipped with Shippit for the item to be returned via the Returns portal?
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Carrier Integrations
- Using a Plain Label
- Integrating Allied Express
- Integrating Aramex AU (Fastway)
- Integrating Bonds Couriers.
- Integrating CouriersPlease
- Integrating Drive Yello On-Demand
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Platform Integrations
- Custom API Integration
- CSV/FTP Integration
- Whitelisting Shippit
- Shopify Integration
- WooCommerce Integration
- Magento2 Integration
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Billing Queries
- Additional Charges
- Carrier Surcharge Matrix.
- TNT Home Delivery Surcharge
- Pay As You Go
- CouriersPlease Oversize Additional Charge
- Will I incur any other charges
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FAQs
I'm a Shippit merchant
Learn how to manage your account, connect a carrier and much more!