Send page

You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book.   If using this page to book an order, you can track the progress of the pickup and delivery in on the 'Track' page.

You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book.   If using this page to book an order, you can track the progress of the pickup and delive...

You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book.   If using this page...

Set-Up Your Zebra Thermal Printer

You can connect the Zebra Thermal Printer to your Mac by following these instructions:   Mac Head to System Preferences in the top left corner of your screen. Click the Printers & Scanners icon. Click the + button under the Printers window. Click Add Printer or Scanner. On th...

You can connect the Zebra Thermal Printer to your Mac by following these instructions:   Mac Head to System Preferences in the top left corner of your screen. Click the Printers & Scanners icon. Click the + button un...

You can connect the Zebra Thermal Printer to your Mac by following these instructions:   Mac Head to System Preferences in the top left corner of ...

Sort Orders with Filters

Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also appear in the same location across all three pages. New Orders Page Do you offer Express shipping? Does one of your carriers pick u...

Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also appear in the same location across all three pages. New Orders Page Do ...

Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also a...

Track page

The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain the carrier’s tracking number Re-order   The details of the booked orders listed in your Track tab are: Store; Identify the name of...

The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain the carrier’s tracking number Re-order   The details of the booked order...

The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain the...

Tracking Orders with Multiple Parcels

For bookings delivered by Australia Post or Fastway with more than one parcel in the same order, customers will receive tracking notifications via email and/or SMS for the following shipping states: When one or more packages are first scanned as 'In Transit' When one or more ...

For bookings delivered by Australia Post or Fastway with more than one parcel in the same order, customers will receive tracking notifications via email and/or SMS for the following shipping states: When one or more ...

For bookings delivered by Australia Post or Fastway with more than one parcel in the same order, customers will receive tracking notifications via ...

Understanding the tracking page

Giving your customers the right information during their post-purchase journey is key to creating consistent and predictable tracking experiences that they’ll come back for. Our tracking page simplifies tracking events from all our carriers into consistent, easy-to-understand ...

Giving your customers the right information during their post-purchase journey is key to creating consistent and predictable tracking experiences that they’ll come back for. Our tracking page simplifies tracking event...

Giving your customers the right information during their post-purchase journey is key to creating consistent and predictable tracking experiences t...

Update Your User Details

All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen.   From the My Profile page, you'll be able to update your personal details such as your email, phone number and name.  Email Name  Phon...

All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen.   From the My Profile page, you'll be able to update your personal details s...

All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen.   From...

Upload Multiple Orders via CSV

With our Bulk Upload functionality, you can import multiple orders to Shippit at once using a CSV template and just a few clicks. Before you start, we recommend making sure that your orders are arranged in our recommended CSV template. You can download this in the 'Bulk Import...

With our Bulk Upload functionality, you can import multiple orders to Shippit at once using a CSV template and just a few clicks. Before you start, we recommend making sure that your orders are arranged in our recomme...

With our Bulk Upload functionality, you can import multiple orders to Shippit at once using a CSV template and just a few clicks. Before you start,...

🌟 Learn about the improved `New Orders` page

We've been working hard over the last few months to bring you a new and improved 'New Orders' page. We've put together a summary and FAQ's for you to understand what to expect. From 31 August 2021, we'll be progressively migrating our user base to the new experience.   What's ...

We've been working hard over the last few months to bring you a new and improved 'New Orders' page. We've put together a summary and FAQ's for you to understand what to expect. From 31 August 2021, we'll be progressiv...

We've been working hard over the last few months to bring you a new and improved 'New Orders' page. We've put together a summary and FAQ's for you ...