My customer didn’t receive any email notifications

Ask the customer to check their email junk folder  Resend email with instructions to the customer -  simply view the request in the ‘Processing’ tab and select the drop-down menu

Ask the customer to check their email junk folder  Resend email with instructions to the customer -  simply view the request in the ‘Processing’ tab and select the drop-down menu

Ask the customer to check their email junk folder  Resend email with instructions to the customer -  simply view the request in the ‘Processing’ t...

Why can't my customer login to the portal?

Make sure they are using the email address used at purchase Make sure they exclude the ‘#’ when entering their order reference number  Check if there’s already an existing return request for that order reference number Check that at least 1 item has already been shipped

Make sure they are using the email address used at purchase Make sure they exclude the ‘#’ when entering their order reference number  Check if there’s already an existing return request for that order reference numb...

Make sure they are using the email address used at purchase Make sure they exclude the ‘#’ when entering their order reference number  Check if th...

How do I enable Multi-Priority Courier Selection on the Quote API

Available from 01 April 2019 This user guide is intended for customers who ship parcels with Bonds making use of the Shippit Quote API.  Shippit now offers more than one priority courier option. Shippit now offers Bonds as well as Allied Express same-day for priority deliverie...

Available from 01 April 2019 This user guide is intended for customers who ship parcels with Bonds making use of the Shippit Quote API.  Shippit now offers more than one priority courier option. Shippit now offers Bon...

Available from 01 April 2019 This user guide is intended for customers who ship parcels with Bonds making use of the Shippit Quote API.  Shippit no...

🌏 Ship 100% Carbon Neutral Delivery

Shippit's discounted shipping services are now 100% carbon neutral, at no extra cost. To support a sustainable future, Shippit has partnered with internationally recognised carbon solutions provider, Carbon Neutral Group, to reduce our climate impact to zero. To do this, we of...

Shippit's discounted shipping services are now 100% carbon neutral, at no extra cost. To support a sustainable future, Shippit has partnered with internationally recognised carbon solutions provider, Carbon Neutral Gr...

Shippit's discounted shipping services are now 100% carbon neutral, at no extra cost. To support a sustainable future, Shippit has partnered with i...

Where can I buy shipping and packing supplies?

    Need supplies? We've got you covered!   Shop now Shippit Supply Store         

    Need supplies? We've got you covered!   Shop now Shippit Supply Store         

    Need supplies? We've got you covered!   Shop now Shippit Supply Store