- How do I manage Returns within Shippit
- How do I track the status of incoming returns
- How do I track my return requests
- Approve or reject an unauthorised return request
- Where can I view the track page for return delivery
- What information appears in the ‘Completed’ tab
- What are the possible track statuses displayed in the ‘Processing’ tab
- What manual actions are available in the ‘Processing’ tab
- What happens if I reject a return request
- What happens when I approve a return request
- Can I view and run a report on returns reasons
- Can I customise the rejection reasons
- Who can approve or reject a return request
- Letting customers know about the returns portal
