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  1. Shippit Help Centre
  2. Returns
  3. Managing Returns

Managing Returns

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  • How do I manage Returns within Shippit
  • How do I track the status of incoming returns
  • How do I track my return requests
  • Approve or reject an unauthorised return request
  • Where can I view the track page for return delivery
  • What information appears in the ‘Completed’ tab
  • What are the possible track statuses displayed in the ‘Processing’ tab
  • What manual actions are available in the ‘Processing’ tab
  • What happens if I reject a return request
  • What happens when I approve a return request
  • Can I view and run a report on returns reasons
  • Can I customise the rejection reasons
  • Who can approve or reject a return request
  • Letting customers know about the returns portal
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