What is Transit Protection?

Worried about lost or damaged parcels? Shippit’s Transit Protection makes it easy and affordable to protect your deliveries against loss or damage when things don’t go to plan. Existing cover for damaged or lost goods provided by carriers can be fragmented, expensive, and time...

Worried about lost or damaged parcels? Shippit’s Transit Protection makes it easy and affordable to protect your deliveries against loss or damage when things don’t go to plan. Existing cover for damaged or lost goods...

Worried about lost or damaged parcels? Shippit’s Transit Protection makes it easy and affordable to protect your deliveries against loss or damage ...

How do I turn on Transit Protection?

Transit Protection is easy to toggle on, simply head to your Shippit Settings when logged into your account. In order to activate Transit Protection, you will need to read and accept the terms and conditions as well as the packaging guidelines. This is to ensure you understand...

Transit Protection is easy to toggle on, simply head to your Shippit Settings when logged into your account. In order to activate Transit Protection, you will need to read and accept the terms and conditions as well a...

Transit Protection is easy to toggle on, simply head to your Shippit Settings when logged into your account. In order to activate Transit Protectio...

How do I lodge a claim?

With Transit Protection there’s no fee to file a claim, just a simple 3-step claims process.   1) Get in touch with our Support team:  Access our Delivery Support Launcher from the Track tab of the Shippit app (as pictured), or directly from the tracking page of the impacted d...

With Transit Protection there’s no fee to file a claim, just a simple 3-step claims process.   1) Get in touch with our Support team:  Access our Delivery Support Launcher from the Track tab of the Shippit app (as pic...

With Transit Protection there’s no fee to file a claim, just a simple 3-step claims process.   1) Get in touch with our Support team:  Access our D...

Transit Protection versus carrier insurance

Some carriers may offer complimentary insurance, however, the level of coverage provided will differ from Transit Protection. In general, complimentary carrier insurance only covers the wholesale value of goods and does not include shipping costs.     There are also much tigh...

Some carriers may offer complimentary insurance, however, the level of coverage provided will differ from Transit Protection. In general, complimentary carrier insurance only covers the wholesale value of goods and do...

Some carriers may offer complimentary insurance, however, the level of coverage provided will differ from Transit Protection. In general, complimen...

Transit Protection terms and conditions

Full terms and conditions can be found on our website, under Shippit - Transit protection terms and conditions.  To help you quickly understand what is covered under Transit Protection we've provided the following information and questionnaire. Please note it is still importan...

Full terms and conditions can be found on our website, under Shippit - Transit protection terms and conditions.  To help you quickly understand what is covered under Transit Protection we've provided the following inf...

Full terms and conditions can be found on our website, under Shippit - Transit protection terms and conditions.  To help you quickly understand wha...