How to share feedback about Pick & Pack

Your feedback goes directly to the Shippit product team and helps shape how Pick & Pack improves. There are two ways to share it. ## After completing an order A feedback prompt appears automatically after every 12 completed orders. It won't interrupt your workflow — it shows at the natural end of an order cycle. 1. Complete an order as normal 2. A star rating prompt appears on the completion screen 3. Tap a star to rate (1–5) 4. Ratings of **4–5 stars** submit immediately 5. Ratings of **1–3 stars** reveal an optional comments field — share any detail that would be helpful 6. Tap **Submit** ## Any time from Settings You can share feedback at any time — no need to wait for the prompt. 1. Go to **Settings → Account → Give feedback** 2. Tap your star rating 3. Add an optional comment (up to 280 characters) 4. Tap **Submit** All feedback is sent to the Shippit product team tagged with your current workflow mode. You won't receive a direct reply, but every submission is reviewed.