You can require operators to take a photo of the packed parcel before a shipping label is generated. This creates a record of how items left the warehouse.
Go to Settings → Pack → Require photo of packed items
Toggle the setting on
The setting takes effect immediately for new orders. It defaults to off.
Verify all items as normal
Tap Generate Label — the photo capture screen opens automatically
Take one or more photos of the packed parcel (up to 10)
Tap Confirm & Continue — the photos are saved and label generation proceeds
Tap a thumbnail to view it full-size
Tap × on a thumbnail to delete it and retake
Confirm & Continue is disabled until at least one photo is saved
Maximum 10 photos per pack
If you close the photo screen without taking a photo, you are returned to the pack screen. No label is generated until at least one photo is captured.
The pick and pack photo settings are independent — you can require photos at one stage without requiring them at the other.
