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Workflow modes: Pick & Pack, Picker, and Packer

Updated 2 months ago
Pick & Pack supports three workflow modes. Set your mode in **Settings → Workflow** or during the initial setup wizard. ## Pick & Pack (default) One operator handles the complete fulfilment cycle — picking items, packing the parcel, and generating the shipping label. Both the pick and pack steps are shown in sequence for the same operator. **Best for:** Small teams, or operations where one person handles each order end to end. ## Picker The operator focuses only on picking. They scan a tote barcode before starting the pick, associating the tote with the order. Once all items are picked, the tote is handed off to a packer. Pickers do not see the pack step. **Best for:** Warehouses with a dedicated pick line and separate pack stations. ## Packer The operator focuses only on packing. They scan the tote barcode to retrieve the order, verify items, enter parcel dimensions, and generate the shipping label. **Best for:** Use alongside the Picker workflow in two-stage fulfilment operations. ## Settings visibility by mode Settings are shown based on the active workflow. Pickers do not see pack settings; packers do not see pick settings. Settings shared across both stages — such as scanner configuration — are visible to all roles.
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