Pick & Pack supports three workflow modes. Set your mode in **Settings → Workflow** or during the initial setup wizard.
## Pick & Pack (default)
One operator handles the complete fulfilment cycle — picking items, packing the parcel, and generating the shipping label. Both the pick and pack steps are shown in sequence for the same operator.
**Best for:** Small teams, or operations where one person handles each order end to end.
## Picker
The operator focuses only on picking. They scan a tote barcode before starting the pick, associating the tote with the order. Once all items are picked, the tote is handed off to a packer. Pickers do not see the pack step.
**Best for:** Warehouses with a dedicated pick line and separate pack stations.
## Packer
The operator focuses only on packing. They scan the tote barcode to retrieve the order, verify items, enter parcel dimensions, and generate the shipping label.
**Best for:** Use alongside the Picker workflow in two-stage fulfilment operations.
## Settings visibility by mode
Settings are shown based on the active workflow. Pickers do not see pack settings; packers do not see pick settings. Settings shared across both stages — such as scanner configuration — are visible to all roles.