Here's the current disruption to the Aramex NZ network as of the 23rd of September 2026.

Cook Strait Ferry Cancellations & Delays

Heavy swell conditions and strong southerly winds are causing cancellations and limited sailings for Bluebridge and Interislander Cook Strait ferry services. This is impacting freight movements between the North and South Islands and may result in delays to some consignments.

For further information on current weather conditions and official updates, please refer to:

MetService - Weather Warnings
New Zealand Civil Defence
Waka Kotahi NZ Transport Agency: Road Closures

Middle East situation

Network is closely monitoring the evolving situation across the Middle East, with particular attention to developments affecting the broader region. The safety and well-being of its employees, partners, and customers remain the company’s highest priority.

Proactive measures have been implemented to maintain operational continuity wherever it is safe to do so, with teams on the ground working carefully and cautiously.

At present, shipments to and from Australia and New Zealand are not affected, and all last-mile domestic deliveries are proceeding as scheduled.

Upcoming public holidays – delivery schedule

South Canterbury Anniversary Day – Monday, 28 September

In observance of South Canterbury Anniversary Day on Monday, 28 September, the Timaru depot will be closed, with no parcel collections or deliveries operating across the South Canterbury region on this day.

An additional day should be allowed for parcels scheduled for delivery in the region on Monday, 28 September, due to the holiday closure.

Perishable Items: As delivery times may be extended, customers are advised to avoid sending perishable items during this period.

Goods Management Levies for Shipments to New Zealand

Effective 1 April 2026, New Zealand Customs and the Ministry of Primary Industries (MPI) will restructure border processing fees by introducing Goods Management Levies. This restructuring includes increased charges for import entry processing and biosecurity clearance.

Key Updates:

• Low-value goods (under $1,000 NZD) – shipments arriving via air freight will incur a $2.21 levy per item.

• High-value goods (over $1,000 NZD) – shipments arriving via air freight will incur a $51.81 levy per item.

• Air vs. Sea Shipments – separate rates will apply depending on the mode of transport.

These fees are government-mandated and apply to all inbound shipments to New Zealand, regardless of carrier. For more information, customers are encouraged to consult the NZ Customs Quick Reference Guide or the NZ Customs – Goods Fees 2026 Change page.

Reason for the Change
The government is removing historical subsidies to ensure a fair and consistent framework across all import channels. The revised fees aim to recover the rising costs associated with border security, compliance, and biosecurity services.

Impact on Businesses
All carriers must apply these government-mandated charges as incurred. Starting 1 April 2026, the fees will be applied to all applicable inbound shipments, potentially increasing overall import costs. The impact will vary depending on shipment value, entry type, and biosecurity requirements. Importantly, Aramex freight pricing, service levels, and transit times will remain unchanged.