Set up your Shippit account, connect your store, configure carriers, and manage your shipping operations. Step-by-step guides and support for merchants.


Shippit Help Center | Guides, Setup & Support

07 August 2026 - Service disruptions and network update for Dragonfly

Dragonfly Network Update

Get started with Shippit, and prepare to ship your first package

Set up my account

Integrating Shippit with ecommerce and carrier platforms, or using our API

Integrating with other platforms

Automate your shipping, and get your system and orders ready for fulfilment

Order management

Order fulfilment, from warehouse to packaging to pickup

Pick, pack, and fulfilment

Pick & Pack exists because the space between "order placed" and "parcel on the truck" is where retailers win or lose. Not in the carrier negotiation. Not in the checkout widget. On the warehouse floor. This collection provides an introduction to and overview on the Shippit Pick & Pack mobile app experience.

Pick & Pack Mobile

Information about shipping bulky or dangerous goods, or sending goods internationally

Freight types

Allocate orders to the best carrier, and the right service level, every time

Carrier allocation

Everything you need to know about the carriers Shippit supports

Carrier management

AI-power your fleet with NowGo route optimisation software

NowGo delivery management

Data, dashboards, and AI-powered features to inform decisions and ship smarter

Reporting, analytics, and AI

Information about billing, permissions, and transit protection

Accounts and billing

Release notes

What to do if you if you need help from Shippit

Dragonfly Network Update

Upcoming public holidays – delivery schedule