Pick & Pack lets you sort your queue using up to five criteria, applied in priority order. The queue re-sorts automatically on every refresh — no manual trigger needed.
## Available sort criteria
| Criterion | Description | Use case |
| --- | --- | --- |
| Singles First | Prioritise single-item orders | Clear simple orders quickly |
| Location | Sort by warehouse location | Optimise the pick path |
| SKU | Group by product SKU | Pick the same product across orders |
| Carrier | Group by carrier | Batch orders for the same carrier |
| Item Count | Sort by number of items | Fewest first or most first |
| Oldest | Sort by order age | Process longest-waiting orders first |
## How to configure sort priority
1. Go to **Settings → Pick → Sort Priority**
2. Tap **Add sort dimension** and choose your first criterion
3. Select a direction where applicable (e.g. oldest first)
4. Add up to five dimensions — lower-ranked ones only apply when orders are tied on higher-ranked ones
5. Drag rows to reorder the priority
6. Tap **Save** — the queue updates immediately
Your sort preference is saved to your account and applies across all devices.
## Example: batch by carrier
Set Priority 1 to _Carrier_ and Priority 2 to _Oldest_. This groups all orders for the same carrier together, then processes the longest-waiting first within each carrier group.
If no sort priority is configured, the queue defaults to oldest first.
Updated 2 months ago
Pick & Pack lets you sort your queue using up to five criteria, applied in priority order. The queue re-sorts automatically on every refresh — no manual trigger needed.
## Available sort criteria
| Criterion | Options | Use case |
| --- | --- | --- |
| Courier service | — | Groups all orders for the same carrier together |
| Order age | Oldest first / Newest first | Process longest-waiting orders first |
| Item count | Fewest first / Most first | Clear simple single-item orders quickly |
| Delivery suburb | A–Z | Group orders by delivery zone |
| Order weight | Lightest first / Heaviest first | Sequence picking by parcel weight |
## How to configure sort priority
1. Go to **Settings → Pick → Sort Priority**
2. Tap **Add sort dimension** and choose your first criterion
3. Select a direction where applicable (e.g. oldest first)
4. Add up to five dimensions — lower-ranked ones only apply when orders are tied on higher-ranked ones
5. Drag rows to reorder the priority
6. Tap **Save** — the queue updates immediately
Your sort preference is saved to your account and applies across all devices.
## Example: batch by carrier
Set Priority 1 to _Courier service_ and Priority 2 to _Order age — oldest first_. This groups all orders for the same carrier together, then processes the longest-waiting first within each carrier group.
If no sort priority is configured, the queue defaults to order age — oldest first.
