Get started with Shippit, and prepare to ship your first package

Set up my account

Integrating Shippit with ecommerce and carrier platforms, or using our API

Integrating with other platforms

Automate your shipping, and get your system and orders ready for fulfilment

Order management

Order fulfilment, from warehouse to packaging to pickup

Pick, pack, and fulfilment

Pick & Pack exists because the space between "order placed" and "parcel on the truck" is where retailers win or lose. Not in the carrier negotiation. Not in the checkout widget. On the warehouse floor. This collection provides an introduction to and overview on the Shippit Pick & Pack mobile app experience.

Pick & Pack Mobile

Information about shipping bulky or dangerous goods, or sending goods internationally

Freight types

Allocate orders to the best carrier, and the right service level, every time

Carrier allocation

Everything you need to know about the carriers Shippit supports

Carrier management

AI-power your fleet with NowGo route optimisation software

NowGo delivery management

Data, dashboards, and AI-powered features to inform decisions and ship smarter

Reporting, analytics, and AI

Information about billing, permissions, and transit protection

Accounts and billing

Release notes

What to do if you if you need help from Shippit

Get help

Shippit invoices, billing, fees, and charges

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Billing and fees

Keep your billing details up to date so you can keep shipping, uninterrupted. You can update billing details in your Shippit account

Update billing details

Find out what an unmanifested or late manifest charge is, and how you can avoid them

Unmanifested freight charges

Misdeclaration fees and surcharges are complicated. Find out what they are, how they work, and how to avoid getting hit with them.

Understanding misdeclaration charges

Information about the various misdeclaration charges, common causes of charges, and advice on avoiding misdeclaration charges.

Misdeclaration and additional charges

Incorrect BYO rates in Shippit

How to Resolve a Payment Failed Error

Find out what a futile pickup is, the charges involved, and how to avoid futile pickups

Futile charges and missed pick-ups

All about the various invoices Shippit sends you, what information is on each one, and where to find them in your Shippit account.

Billing and invoices

Everything you need to check the items on your invoices against your records, with worked examples

Invoice reconciliation

Understand how carrier surcharges work, why they are applied to your shipments, and how to identify them on your invoice.