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Print a Different Address on Your Shipping Label
Print a Different Address on Your Shipping Label
Updated over a week ago

Shippit can generate shipping labels that indicate a different address than your pick-up address.

  • Do you ship from a warehouse and only want customers to know your showroom or store address?

  • Do you ship from home and only want customers to know your P.O. Box number for any returns?

Set an On-Label Address

If you have access to Store Settings, simply:

  1. Login to your Shippit store

  2. On the top right, click on the downward arrow

  3. Select 'Settings'

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  4. On the left menu panel, select 'Pick & Pack'

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  5. Scroll down to 'Label Settings' and add in your details

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  6. When you're done, don't forget to click 'Update' to ensure it saves the update

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Supported Couriers

Shippit generates shipping labels only in formats approved by couriers.

Only the couriers below allow you to print an On Label address different from your actual pick-up address:

Australia and New Zealand

  1. Couriers Please

  2. Fastway

  3. Australia Post/eParcel

  4. Startrack

  5. DHL Express

  6. Allied Express

  7. Hunter Express

  8. NZ Post/Courier Post

  9. Bonds

Singapore and Malaysia

  1. Aramex

  2. NinjaVan


Unless indicated above, other couriers only allow the actual pick-up address to be printed on the shipping label, even if an On Label pick-up address is saved against your store.

For example: you have a store with unique Default and an On Label pick-up address.

  • If you assign an order to Ninjavan, the order will generate a shipping label that displays the On Label pick-up address; but,

  • If you re-assign the same order to Singapore Post, the shipping label will only display the actual pick-up address even if an On Label pick-up address is set against the whole store.

For any questions or troubleshooting, please contact [email protected].

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