Print a Different Address on Your Shipping Label

Shippit can generate shipping labels that indicate a different address than your pick-up address.

  • Do you ship from a warehouse and only want customers to know your showroom or store address?
  • Do you ship from home and only want customers to know your P.O. Box number for any returns?


Set an On-Label Address

If you have access to Store Settings, simply:

  1. Login to your Shippit store
  2. On the top right, click on the downward arrow
  3. Select 'Settings'
    • mceclip4.png
  4. On the left menu panel, select 'Pick & Pack'
    • mceclip1.png
  5. Scroll down to 'Label Settings' and add in your details
    • mceclip2.png
  6. When you're done, don't forget to click 'Update' to ensure it saves the update
    • mceclip3.png



Supported Couriers

Shippit generates shipping labels only in formats approved by couriers.

Only the couriers below allow you to print an On Label address different from your actual pick-up address:

Australia and New Zealand

  1. Couriers Please
  2. Fastway
  3. Australia Post/eParcel
  4. Startrack
  5. DHL Express
  6. Allied Express
  7. Hunter Express
  8. NZ Post/Courier Post
  9. Bonds

Singapore and Malaysia

  1. Aramex
  2. NinjaVan



Unless indicated above, other couriers only allow the actual pick-up address to be printed on the shipping label, even if an On Label pick-up address is saved against your store.

For example: you have a store with unique Default and an On Label pick-up address.

  • If you assign an order to Ninjavan, the order will generate a shipping label that displays the On Label pick-up address; but,
  • If you re-assign the same order to Singapore Post, the shipping label will only display the actual pick-up address even if an On Label pick-up address is set against the whole store.


For any questions or troubleshooting, please contact

Was this article helpful?
1 out of 4 found this helpful