Overview

Installation Process

Please find the guide below to help set up Shippit - Shopline Integration.

You can begin the SHOPLINE installation process either via the SHOPLINE app store, or if you already have a Shippit Account setup, you can select the "SHOPLINE" integration from your integration settings.

Don't have a Shippit Account?

Skip to Step 1b to start the installation via the SHOPLINE app store (we'll help you to create your Shippit Account during app setup)

Step 1a - Shippit Integrations Listing

If you already have a Shippit account, you can begin installation from the Shippit Account settings area.

  1. Login to your Shippit Account.

  2. In the top right corner, select the downward arrow and then the Settings option.

  3. In the left navigation panel, select Integrations.

  4. From the list of available integration platforms, select the SHOPLINE integration.

You will then be prompted for your SHOPLINE store name — this is the url of your store, as identified by my-store.myshopline.com

  1. Enter the SHOPLINE store handle for your store — ie: my-store

  2. Select the Connect My Store button

 

Step 1b - SHOPLINE App Store

Alternatively, you can begin the installation process from the SHOPLINE app store.

  1. Navigate to the SHOPLINE App Store

  2. Search for the Shippit App

  3. Select the Install action for the Shippit App

Step 2 — Authorize and Install the App

During this step, SHOPLINE presents a summary of the Shippit App and the required permissions to faciliate Orders & Fulfillments capabilities of the app.

Review the requested permissions, and select the Authorize and Install action button to install the app.

Step 3 — Connect your Shippit Store

During this step, we'll guide you through some options on getting your Shippit Store connected.

  • If you are new to Shippit, and don't yet have a Shippit Store setup — select the Create New Account action

  • If you have an existing Shippit Account that you wish to use for your SHOPLINE store, select the Link Existing Account action

Started setup from your Shippit Account? Skip to Step 4

If you started setup from Shippit, you won't be prompted for this step — we've automatically linked your Shippit Store to this SHOPLINE shop.

Breeze on through to Step 4.

Step 3a — Create New Account

If you select the Create New Account option — we will guide you through to create a username and password, along with asking a few questions about your store.

Once your Shippit Store account is setup, we'll return you back to the Setup of your SHOPLINE connection, automatically linking the newly created Shippit Store account with your SHOPLINE store.

Step 3b — Link Existing Account

If you select the Link Existing Account option — we prompt you to login to your Shippit Account you wish to be connected with your SHOPLINE shop.

  • If you have a more than one Shippit Store associated with your login, you'll be prompted to select the Shippit Store you wish to utilise for your SHOPLINE store integration.

Once you have logged in (and if required, selected the store you wish to associate), we'll return you back to the Setup of your SHOPLINE connection, automatically linking the existing Shippit Store account with your SHOPLINE store.

Step 4 - Shipping Methods

We are now on the setup final step — On this page, we display a few options to configure how you would like your orders to be routed to our carriers in the Shippit platform.

We call this feature "Shipping Method Mapping" — it allows you to "map" your SHOPLINE shipping methods made available to customers at the Checkout, with a Shippit Service Level or Courier Type.

  • To keep things simple — during setup we'll look over your last 100 orders and present the unique shipping methods available to customers across these order.

  • We'll also provide some smart-suggestions — such as mapping any shipping methods with the name "Express" to our "Express" Service Level.

Review the Shipping Method Mapping options suggested and adjust the settings to your requirements.

Once setup, you can select either the Save & Sync Open Orders action or the Save & Complete Setup action

Selecting the Save & Sync Open Orders action will sync any open (paid, but not yet fulfilled) SHOPLINE shop orders found over the last 7 days to your Shippit Store.

Don't see any shipping options? You can set this up later.

During setup, we'll look over your historical order to determine the Shipping Methods typically available to across your orders.

If you have a new store, you may not have this history yet, as such you may not yet see any available shipping mapping options.

In this case, any new orders raised without an existing shipping emthod mapping will be routed by default to our "Standard" couriers in Shippit.

Integration Settings

The SHOPLINE integration offers three settings areas available to merchants

  • Orders

  • Fulfillments

  • Location

Orders Settings

The "Orders" tab allows you to configure how you would like to synchronise your orders from SHOPLINE to Shippit, with the following configuration options available

  1. Automatically Sync New Orders

  2. Shipping Method Mapping

Automatically Sync New Orders

Determines if new orders are automatically processed + synced with Shippit.

  • If set to "Yes", New Orders will be automatically synced with Shippit based on the "Order Paid" event in the SHOPLINE Platform.

  • If set to "No", the "Order Paid" webhook event from the SHOPLINE Platform will be ignored and the order won't be synced with Shippit automatically.

Default Value: Yes

Note: In addition to orders auto-sync, the integration also offers the capability to manually import orders if users have a use-case where the orders auto-sync workflow is not preferred.

Mapping Shipping Methods

Shipping Method Mapping allows merchants to map a SHOPLINE Shipping Method with a Shippit Service Level or Courier Service.

By default, if a Shipping Method is not mapped, the order will be submitted to Shippit as a "Standard" service level order.

The Shipping Method Mapping UI is a simple Text input table that users can enter SHOPLINE Shipping methods into and map them to a Shippit Service type.

To add a Shipping method mapping, navigate to the "Orders" tab of the Shippit SHOPLINE Integration Settings

  1. Select the "Add Mapping" action button

  2. In the first column, enter the name of the SHOPLINE Shipping Method

    • You can also use a wildcard, such as *Express* to match variations of a Shipping method name

  3. In the second column, select the Shippit Service Level or Courier Service you wish to associate with an order that matches the Shipping Method set in Step 2

  4. Save the settings by selecting the "Update" action button.

Default Value: Empty

Note: Users are also able to prevent orders from syncing to Shippit automatically by mapping a SHOPLINE Shipping method to the Don't send to Shippit Shippit Service Type

Shipment Settings

The "Shipments" tab allow you to configure settings relating to syncing an Order's Shipment confirmation details from Shippit to SHOPLINE.

  1. Fulfill Orders

Fulfill Orders

Determines if Orders booked on the Shippit platform will result in a fulfillment being recorded on the SHOPLINE platform for the order.

Default Value: Yes

 

Location Settings

Multiple Shopline locations to multiple Shippit store

If you are shipping from multiple physical locations, each Shopline location can be mapped to a different Shippit account. Navigate to Fulfilment under your Shopline integration settings

 

Step 1: Go to Fulfilments → Locations

Step 2: Select Shopline Locations on the left, and match them to Shippit locations on the right

Step 3: Hit Update

 

Manual Import Orders

The SHOPLINE Integration enables users to manually import Orders, and their related Fulfillment Orders.

Importantly, we consider the following details provided by the SHOPLINE platform.

  • The Order

  • The Fulfillment Order(s) contained in the Order

The SHOPLINE integration supports the following manual order import actions

  1. Import Paid Orders

  2. Import By Order Reference

  3. Import By Created Date

Import Paid Orders

This import action will import all Fulfillment Orders in a SHOPLINE store that the Order marked as paid, and where the fulfillment order is not yet fulfilled.

The filters this implementation uses to query orders in SHOPLINE are...

  1. Financial Status: paid

  2. Fulfillment Status: unshipped

Optionally, users can opt to sync orders previously synced with Shippit. By default, only orders that have yet to be imported are synced.

Import By Order Reference

This import action enables a user to import Fulfillment Orders by the order reference number.

Optionally, users can opt to sync fulfillment orders previously synced with Shippit. By default, only fulfillment orders that are not yet imported are synced.

Import By Created Date

This import action enables a user to import Fulfillment Orders based on the Order creation date

The filters this implementation uses to query orders in SHOPLINE are...

  1. Financial Status: paid

  2. Fulfillment Status: unshipped

  3. Date Created: On or greater than the provided date

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