Pull Mode automatically assigns orders to you one at a time, so you never have to browse the queue or worry about two pickers claiming the same order.
When Pull Mode is on, the Pull Mode screen replaces the queue as your starting point. Tap Start Next Order and the app assigns the next available order to you. Pick it, come back, tap again — the cycle repeats.
Pull Mode works best when multiple people are picking at the same time. Without it, two pickers could tap the same order from the queue simultaneously. Pull Mode prevents this by assigning orders exclusively — each order goes to exactly one picker.
For solo pickers, the standard queue works just as well.
Pull Mode is available in Pick & Pack and Picker workflow modes. It is not available in Packer mode.
If you’ve selected a queue, Pull Mode only assigns orders from that queue, and the active-picker count on the Pull Mode screen only includes teammates working the same queue. Select All orders from the Queue selector to pull from every order instead. See Sorting your pick queue for how queues work.
While Pull Mode is active, the screen shows how many teammates are picking alongside you and how many orders are waiting — for example, Active · 3 pickers · 42 orders waiting — with avatars for the other active pickers.
If the assignment fails (for example, if the order was just claimed by another picker), the app retries automatically and shows a notification. Tap Browse queue instead at any time to switch back to the manual queue view.
Go to Settings → Power Ups → Pull Mode and toggle it off. The standard queue becomes your home screen again immediately.