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What can I do when my package is returned to the sender?
What can I do when my package is returned to the sender?
Updated over a week ago

Unfortunately, we are unable to intercept a package once it has been returned to the sender. We recommend that you contact the sender for further assistance with your package.

There are a number of reasons the package has been returned to the sender:

  • The address does not exist or is incomplete

  • The package is refused by the addressee

  • There is a problem with your package and the sender has recalled the delivery

  • Driver has attempted multiple times to deliver the package and now needs to return the package to the sender

  • Property is not accessible due to security gate or animals onsite

  • Driver is unable to leave the package without a signature

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