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Cash on Delivery Basics
Updated this week

🌏 This content is for Shippit customers located in Singapore, Malaysia, and elsewhere throughout South-East Asia.

Cash on Delivery (COD) is the sale of goods online where payment is made upon delivery rather than in advance.

COD is only available for Shippit stores created with address/es in Singapore and Malaysia.

COD is supported for all of the following couriers in Singapore and Malaysia:

  • Aramex

  • DHL

  • NinjaVan

Once an order is booked as COD, any Authority-to-Leave (ATL) request will be disregarded.

You can book COD orders going to the following countries with a specified maximum amount per order:

Country

Currency

Maximum Amount

Singapore

SGD

500

Malaysia

MYR

1,500

Thailand

THB

12,000

Indonesia

IDR

5,400,000

Vietnam

VND

9,200,000

Shippit charges the following fees for COD orders:

  • Singapore pick-up - SGD 6.30 or 3.5% of COD amount, whichever is higher

  • Malaysia pick-up - MYR 18.00 or 1.5% of COD amount, whichever is higher

If you need assistance in setting up your store for COD orders, don't hesitate to email us through any of the following channels:

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