DHL is a multinational logistics company, headquartered in Germany, that provides courier, package delivery, express mail, and freight forwarding services worldwide. Founded in 1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn, the company operates under the umbrella of Deutsche Post DHL Group, the world's largest postal and logistics company.
DHL serves businesses and individuals in over 220 countries and territories, offering a range of solutions from same-day deliveries to complex global supply chain management.
This page will provide information on the DHL Express services available through Shippit.
Benefits of using DHL Express
✔ Great serviceability worldwide
✔ Domestic and international services
✔ Standard and express delivery options
✔ Multiple delivery choices
Compatibility
Refer to our Carrier Services for full compatibility, limitations, and restrictions.
For a full list of restrictions in the DHL Express network, see DHL Restricted Commodities.
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Integration
Services available
The Shippit integration currently allows for BYO integration only supporting the below services:
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Restricted & Dangerous Goods
Restricted
Alcohol
Flammable goods (perfumes, electronics, chemicals)
Dangerous goods
Lithium batteries (shipping Lithium Batteries with DHL )
For expert advice and to learn more about specific regulatory requirements for shipping dangerous goods with DHL Express, Contact our restricted commodities team
Prohibited
Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, insects or birds)
Hunting (animal) trophies, animal parts such as ivory and sharks fin, animal remains, or animal-by-products or derived products not intended for human consumption, prohibited for movement by the CITES Convention or local law
Human remains or ashes in any form
Bullion (of any precious metal)
Cash (current legal tender as bank notes, currency notes, coins)
Loose precious and semi-precious stones (cut or uncut, polished or unpolished)
Complete firearms, ammunition, explosives, explosive devices, including inert explosives or test pieces, air guns, replica or imitation firearms or ammunition
llegal goods, such as illicit drugs, included but not limited to narcotics stimulants, depressants or hallucinogens. Cannabis or its derivatives
Counterfeit goods in breach of intellectual property rights (IPR)
U.S. Prohibited Commodities
The following commodities are not acceptable for transport by DHL Express under any circumstances:
Animals
Antiques (breakable and/or fragile)
Asbestos
Bullion
Currency
Firearms, parts thereof and ammunition
Furs
Hazardous and combustible materials (as defined in IATA Regulations)
Human remains, including ashes
Jewelry, precious metals and stones
Narcotics (illegal)
Property, the carriage of which is prohibited by any law, regulation and statute of any federal, state or local government of country to or through which the shipment may be carried
Important note around shipping dangerous goods with DHL Express through Shippit.
All restricted & dangerous goods must be approved by the carrier prior to shipping. Shippit does not currently have a dangerous goods flag available to pass via API to the carrier which means no indication or information of dangerous goods will be sent when manifesting.
Surcharges apply when shipping dangerous goods, refer to the DHL Express website directly for this cost.
You can also refer to these articles for more information around shipping dangerous goods with DHL Express.
Duties & taxes
Duties and taxes can vary from region to region, and depending on your own configuration. Always check the full terms of carriage with your carrier, and the customs requirements for the country you are shipping to beforehand.
DHL Express offer the below duty & tax payment options:
DDP (Delivered Duty Paid) / DTP (Duties & Taxes Paid): The shipper or account holder pays all customs duties and taxes upfront, ensuring faster delivery to the recipient.
DDU (Delivered Duty Unpaid): The receiver is responsible for paying duties and taxes upon delivery.
Please refer to the below links for more information:
Packaging Guidelines
Items should be wrapped in a way that will ensure safety for the delivery person and the customer. It is your responsibility to package items correctly. Packaging should comply with Australian consumer and transport laws.
You can refer to DHL's packaging guidelines or Shippit's Recommended Packaging Guidelines for more information.
Insurance
Complimentary loss or damage insurance is not included when booking with DHL Express through Shippit unless you have it included in your own BYO account.
Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Surcharge Article.
Activation
To set up your BYO integration simply contact our Configuration Team.
Our team will review your details and usually get back to you in 1-3 business days. However, account activation can take 1-2 weeks to complete.