DHL is the global leader in the logistics industry, specialising in domestic and international shipping for small to medium sized freight.
Shippit’s integration currently offers BYO connectivity to several of their services including DHL, and DHL e-commerce.
Services available
DHL Express Domestic
DHL Express International
DHL Ecommerce
Supported account types
Shippit supports these DHL product codes:
Domestic Express - DOM
Express Worldwide (Non-Document) - DOX
Express Worldwide (Document) - WPX
Compatibility
See the carrier overview matrix for full compatibility, limitations, and restrictions.
Suitable for:
Apparel, clothing, and footwear
Small consumer goods
Small homewares
Limited dangerous goods. Check which dangerous are accepted in the network with our Dangerous Goods Matrix.
Not suitable for:
Furniture
Food and beverages
Alcohol
Heavy bulky freight or pallets
Consolidated freight (palletised)
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods, or special goods. For more information, see the surcharge matrix.
Insurance
Complimentary loss or damage insurance is not included when booking with DHL through Shippit unless you have it included in your own BYO account. Alternatively you can enable Shippit Transit Protection to cover your orders for loss and damage.
Freight Profile
Freight type:
Best fit for | Not suitable for |
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Customer type:
Best fit for | Not suitable for |
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Terms of carriage and prohibited goods
Activation
We currently only offer a BYO account configuration with DHL through Shippit, using your own BYO carrier account. To set up your integration, email the Shippit configuration team with these details:
Shippit Store Name - The name of your merchant account
Account Number - Unique account number provided by DHL
Product Codes/Service Codes (see below supported account types)
DHL Account Manager Details (if any) - Name, email and contact number
Our team review your details, and usually get back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.
Remember, you'll need approval from the carrier before shipping any dangerous goods, alcohol, fragile, or restricted items. Ensure you have this approval before contacting our team to configure your BYO account.
Important note for BYO account holders when shipping special or dangerous goods:
BYO accounts must be pre-approved by the carrier prior to shipping for all alcohol or dangerous goods
A dangerous goods flag must be configured and indicated in the API when booking through Shippit
Dangerous goods surcharges that apply will be charged directly by the carrier
All fragile, liquid, alcohol, or dangerous goods shipments must comply with packaging guidelines and dangerous goods compliance.