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Get to know Kiwi Express Oversize
Updated over 5 months ago

Most businesses struggle to get oversized items to their customers on time. The Kiwi Express network moves oversized items with speed and visibility, giving customers the same experience for all their deliveries. As part of the Freightways brand, their technology supports a seamless integration with Shippit.

Services available

  • Kiwi Express Oversize standard = Shippit standard service level

  • Kiwi Express Oversize express = Shippit standard service level

Compatibility

See the carrier overview matrix for full compatibility, limitations & restrictions.

Suitable for:

  • Apparel, clothing & footwear

  • Small consumer goods

  • Small homewares

  • Furniture

  • Foods & beverages

  • Alcohol

  • Dangerous goods - limited with prior approval from the carrier ensuring you are compliant with dangerous goods packaging and labelling guidelines. For more information, see the dangerous goods matrix.

Not suitable for:

  • Heavy bulky freight or pallets

  • Consolidated freight (palletised)

Surcharges

Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods, or special goods. For more information, see the surcharge matrix.

Insurance

Complimentary loss or damage insurance is not included when you book with Kiwi Express Oversize through Shippit unless you have it included in your own BYO account. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.

Freight profile

Freight type

Best fit for

Not suitable for

  • Cost effective domestic deliveries

  • Bulky freight (long, oversized, unpackaged freight or furniture flatpacks)

  • Goods up to 50kg & under 2.2m

  • Liquids and alcoholic beverages

  • Limited DG that are suitable for road & air transport see our DG matrix

✓ Satchels

✓ Cartons

✓ Alcohol

✓ Liquids

✓ Perishables

✓ Fragile

✓ Medicinal

✓ Dangerous goods

  • Palletised freight

  • Perishable or live goods

✘ Pallets

✘ Consolidated freight on pallets

Customer type:

Best fit for

Not suitable for

  • Fashion & apparel

  • Variety stores

  • Bulky homewares & furnishings

  • Health & beauty (limited DG)

  • Arts & entertainment

  • Computers & electronics (limited DG)

  • Pet supplies

  • Food & beverage

  • Liquor & tobacco

  • Sports & fitness equipment

  • Automotive, aviation, mechanical

  • Industrial & agricultural

Prohibited goods

Items that cannot be sent through Kiwi Express Oversize:

  • Unauthorised dangerous goods, high value, or high risk items

  • Any authorised items will be carried "at owners risk" and Kiwi Express Oversize will not accept any liability for such items.

Size and shape restrictions:

  • Nothing larger than 50kg dead weight

  • Nothing larger than 0.5 m cubed

  • Nothing longer than 2.2m in length

  • No pallets, consolidated freight on pallets, or insufficiently packaged freight

See full terms of carriage on the Kiwi Express site.

Activation

We currently only offer a BYO account configuration with NZ Couriers through Shippit, using your own BYO carrier account. To set up your integration, email [email protected] with your account information. Our team review your details, and usually get back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.

Remember, you'll need approval from the carrier before shipping any dangerous goods, alcohol, fragile, or restricted items. Ensure you have this approval before contacting our team to configure your BYO account.

Important note for BYO account holders when shipping special or dangerous goods:

  • BYO accounts must be pre-approved by the carrier prior to shipping for all alcohol or dangerous goods

  • A dangerous goods flag must be configured and indicated in the API when booking through Shippit

  • Dangerous goods surcharges that apply will be charged directly by the carrier

  • All fragile, liquid, alcohol, or dangerous goods shipments must comply with packaging guidelines and dangerous goods compliance.

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