Direct Freight Express was founded in 1993, and is one of Australia's largest family-owned freight companies. Direct Freight Express provides reliable national parcel and bulk pallet express road transport services. With dedicated line haul vehicles and company operated depots, they ensure freight reaches its destination in the shortest possible time.
Shippit supports a seamless integration with Direct Freight Express allowing you to use your own BYO account.
Benefits of using Direct Freight Express
Bulky and palletised freight specialists
Renowned courier
Great serviceability across Australia
Services available
Shippit partner account:
Currently not available
BYO account:
Direct Freight Express service = Shippit standard service level
Serviceability
Direct Freight Express offers coverage Australia wide.
Compatibility
Refer to our Carrier Services for full compatibility, limitations, and restrictions.
For a full list of restrictions in the carrier network please refer to the Direct Freight Express website.
| Direct Freight Express standard service |
Max dead weight | Unlimited* |
Max cubic weight | Unlimited* |
Max length | Unlimited* |
*Unlimited with surcharges
Direct Freight Express is suitable for:
Small and large e-commerce products
Bulky and palletised freight
Direct Freight Express is not suitable for:
Alcohol
Dangerous goods
Perishables
Medicinal and pharmaceuticals including scheduled medications
Tobacco products
Prohibited, restricted, and dangerous goods
Below is a current list of goods restricted in the Direct Freight Express network however this is subject to change.
For the most up-to-date information, refer to the Direct Freight Express website.
Prohibited goods
Dangerous and hazardous goods
Explosives and flammable items such as fireworks, ammunition, petrol, oily rags, matches, and flares
Gases such as aerosol cans and gas cylinders
Corrosives and poisons such as acids, caustic soda, pesticides, and poisons
Batteries such as lithium batteries and wet-cell car batteries.
High value goods
Money and valuables such as cash, bullion, precious metals, and stones
Legal documents such as passports, birth certificates, and negotiable items
Works of art such as antiques and other irreplaceable items
Perishable goods
Perishable food items, frozen foods, meat, and seafood
Plants and animals such as live or dead animals, plants, seeds, and flowers
Medical samples
Automotive and electronic items
Engines and parts, generators, and gearboxes that have been used with oil or petrol
Electronics such as speakers, and amplifiers
Glass and ceramics, mirrors, crystal, porcelain, and other breakable materials
Furniture items that are not flat-packed
Illegal substances such as narcotics and other illegal materials
Pornographic materials
Weapons, firearms, replica weapons, and ammunition
Other fragile materials made of marble, slate, or plaster
Dangerous goods
Direct Freight Express does not allow dangerous goods to be shipped in their network.
Packaging guidelines
Items should be wrapped in a way that will ensure safety for the delivery person and the customer. It is your responsibility to package items correctly. Packaging should comply with Australian consumer and transport laws.
You can also refer to Shippit's Recommended Packaging Guidelines for more information.
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Surcharge Article.
Insurance
If you have insurance included in your own BYO account, this carries over with your BYO integration.
Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.
Pickup and delivery
Refer to the Direct Freight Express website for information around pickup and delivery.
You need to contact Direct Freight Express directly for all BYO collection and delivery support.
Contact Direct Freight Express online or by phone on 1300 347 397.
Activation
Setting up a BYO account
To set up your BYO integration, contact the Shippit Configuration team with your account details. You will need to have all of your carrier account credentials ready.
Our team review your details and usually get back to you in 1-3 business days however BYO account activation can take 1-2 weeks to complete.