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Get to know Direct Couriers
Updated over 4 months ago

Direct Couriers operates throughout Australia and New Zealand providing both courier and taxi truck services for local same day deliveries, specialising in bulky, palletised freight, and ad hoc small parcel jobs.

Direct Couriers technology supports a seamless integration with Shippit allowing you to use either your own BYO account, or Shippit’s pre-negotiated rates.

Services available

  • Shippit express service level

Compatibility

Max dead weight

Max cubic

Max length

<500 kg

<500 kg

<3 m

See the carrier overview matrix for full compatibility, limitations, and restrictions.

Suitable for:

  • Apparel, clothing & footwear

  • Small consumer goods

  • Small homewares

  • Furniture

  • Heavy bulky freight or pallets

  • Consolidated freight (palletised)

  • Food and beverages

  • Alcohol

  • Dangerous goods

Surcharges

Charges that can be identified at the time of booking are included in the API quote, however additional surcharges may apply for undeclared goods, or special goods. For more information, see the surcharge matrix.

Insurance

Complimentary loss or damage insurance is included when booking with Direct Couriers through Shippit. Goods are covered up to a cost of $3000 AUD, please speak to your Shippit contact for full details and restrictions. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.

Freight Profile

Freight type

Best fit for

Not suitable for

✓ Cost effective express deliveries

✓ Bulky goods up to 500 kg and 3m length

✓ Pallets

✓ Cartons

✓ Medical

✓ Cartons

Customer type

Best fit for

Not suitable for

  • Fashion and apparel

  • Bulky homewares and furnishings

  • Computers and electronics

  • Sports and fitness equipment

  • Medical (Schedule 8 and below)

  • Alcohol

Prohibited goods

Size and shape restrictions:

  • Nothing heavier than 500 kg dead weight

  • Nothing larger than 500 kg cubed

  • Nothing longer than 3.0 m

See full terms of carriage on the Direct Couriers site.

Activation

Direct Couriers technology supports a seamless integration with Shippit allowing you to use either your own BYO account, or Shippit's pre-negotiated rates.

To set up a BYO account, email [email protected] with your account information. Our team review your details, and usually get back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete. If you use Shippit's rates instead, Direct Couriers can be activated within 1-3 business days.

Remember, you'll need approval from the carrier before shipping any dangerous goods, alcohol, fragile, or restricted items. Ensure you have this approval before contacting our team to configure your BYO account.

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