Menulog is one of Australia’s leading on-demand delivery platforms, connecting millions of customers with more than 35,000 retail businesses across the country. As an Australian-born brand, Menulog has supported local business partners for more than 17 years, providing online ordering and delivery solutions to help partners reach and service more customers. Menulog also supports tens of thousands of on-demand delivery couriers, leading the industry in advocating for greater benefits and protections for couriers.
Menulog provides customers with a convenient way to access the greatest range of quality delivery partners, whilst also providing the greatest choice and quality service to its business partners and couriers.
Connect your BYO Menulog account with Shippit to tap into the local food and grocery market.
Benefits of using Menulog
Renowned delivery partner
Fast on demand delivery
Great serviceability with crowd-sourced drivers across Australia
Ideal for food, grocery, and alcohol
Services available
Shippit partner account:
Currently not available
BYO account:
Menulog = Shippit on-demand service level
Signature, authority to leave
Serviceability
Menulog has a large number of crowd sources drivers across Australia ensuring you great coverage Australia wide.
Compatibility
Refer to our Carrier Services for full compatibility, limitations, and restrictions.
| Menulog on demand service |
Max dead weight | Limited to merchant* |
Max cubic weight | Limited to merchant* |
Max length | Limited to merchant* |
*Terms and conditions apply as per merchant's direct agreement with Menulog.
Menulog is suitable for:
Grocery and convenience store products
Food and beverages
Health and beauty
Products requiring age verification
Alcohol
Tobacco products
Medicinal and pharmaceuticals
Small e-commerce products
Pet products
Menulog is not suitable for:
Bulky and palletised freight
Furniture
Large homewares
Dangerous goods
Prohibited, restricted, and dangerous goods
This section contains a current list of goods accepted in the Menulog network, however this is subject to change. For the most up-to-date information, refer to the Menulog website.
All products requiring age verification must be pre-approved by the carrier prior to configuration and shipping.
Prohibited goods
Dangerous goods
Illegal substances
Dangerous goods
Menulog does not accept dangerous goods of any kind.
Packaging guidelines
Items should be wrapped in a way that will ensure safety for the delivery person and the customer. It is your responsibility to package items correctly. Packaging should comply with Australian consumer and transport laws.
You can also refer to Shippit's Recommended Packaging Guidelines for more information.
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Surcharge Article.
Insurance
If you have insurance included in your own BYO account, this will carry over with your BYO integration.
Pickup and delivery
Contact Menulog directly for all BYO collection and delivery support.
You can contact Menulog online here.
Activation
Shippit account
We currently do not offer a Shippit account integration.
Setting up a BYO account
To set up your BYO integration, contact the Shippit Configuration Team with your account details. You will need to have all of your carrier account credentials ready.
Our team review your details and usually get back to you in 1-3 business days however BYO account activation can take 1-2 weeks to complete.