Get it Fast is an Australian logistics company specialising in same-day and next-day last-mile delivery services for retailers. They aim to provide fast and reliable delivery using a network of non-gig economy drivers.
Benefits of using Get It Fast
Renowned delivery service
Good serviceability Australia wide
Express and ondemand delivery
Services available
Shippit partner account:
Currently not available
BYO account:
Get It Fast express = Shippit express service level
Signature, authority to leave
Get It Fast ondemand = Shippit on demand service level
Signature, authority to leave
Serviceability
Get It Fast provides coverage Australia wide for fast, last-mile delivery within 10km of your pickup location.
Compatibility
Refer to our Carrier Services for full compatibility, limitations, and restrictions.
| Get It Fast express | Get It Fast on demand |
Max dead weight | 15kg | 15kg |
Max cubic weight | 0.25m³ | 0.25m³ |
Max dimensions | 1.05m | 1.05m |
Get It Fast is suitable for:
High volume shippers and/or multiple store locations
Goods under 15kg and 1.05m in length
Satchels and cartons
Small retail products and consumer goods
Health and beauty products
Clothing and apparel
Small homewares
Get It Fast is not suitable for:
Low volume shippers
Bulky or palletised freight
Dangerous goods
Alcohol
Perishables
Valuables
Prohibited, restricted, and dangerous goods
This sections contains a current list of goods accepted in the Get It Fast network however this is subject to change. For the most up-to-date information always refer to the Get It Fast website.
Prohibited goods
Alcohol
Aerosols
Automotive parts containing oil or fuel (e.g., used engines, gearboxes)
Magnets and magnetic materials
Perishable food items
Hazardous and dangerous goods such as
Explosives
Flammable liquids
Gases
Poisons
Corrosives
Lithium batteries
Valuable and high-risk items
Cash and bullion (precious metals)
Jewellery, watches, and precious stones
Negotiable instruments, bank cards, and birth certificates
Irreplaceable items like fine art, antiques, and high-value collectibles
Illegal and restricted items such as
Illegal drugs and narcotics
Firearms, their parts, and ammunition
Counterfeit goods and pirated materials
Tobacco products and alcohol (in most cases)
Live and biological items such as
Live animals and insects
Animal products
Plants and seeds
Human remains or ashes
Dangerous goods
Get It Fast does does not accept dangerous goods of any kind.
Packaging guidelines
Items should be wrapped in a way that will ensure safety for the delivery person and the customer. It is your responsibility to package items correctly. Packaging should comply with Australian consumer and transport laws.
You can also refer to Shippit's Recommended Packaging Guidelines for more information.
Surcharges
Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Carrier Surcharge Article.
Insurance
If you have insurance included in your own BYO account, this will carry over with your BYO integration.
Get it Fast will exercise due care in delivering your order. Should your order/items be lost or damaged, you may be entitled to compensation of up to $100 (proof of order value will be required). Claims for compensation are assessed on a case by case basis.
Get it Fast does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. The compensation offered with our service does not limit any rights you may have under Australian Consumer Law.
In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem and contact us within 48 hours of your delivery, by email or chat, to allow us to investigate the issue.
Please refer to full terms and conditions.
Pickup and delivery
You will need to contact Get It Fast directly for all BYO collection and delivery support.
You can contact Get it Fast through their website or by phone between 9am - 9pm AEST.
Mail: [email protected]
Chat: Click the blue chat button on the bottom right of the Get it Fast site
Phone:
AU: 1300 334 504
NZ: +64 9-886 7119
Please refer to full terms and conditions.
Activation
Setting up a BYO account
To set up your BYO integration, contact our Configuration Team with your account details. You will need to have all of your carrier account credentials ready.
Our team will review your details and usually get back to you in 1-3 business days however BYO account activation can take 1-2 weeks to complete.
We will need your account credentials such as:
Get It Fast client ID
Get It Fast client secret
Get It Fast branch ID
Get It Fast account manager contact details