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Get to know United Parcel Service (UPS)

Updated over 2 weeks ago
The UPS logo
A smiling man in a UPS uniform, delivering a UPS-branded box to a smiling woman in a blue suit

UPS (United Parcel Service) is a global logistics and package delivery company headquartered in the United States, known for reliable domestic and international shipping. It operates in over 220 countries and territories worldwide. UPS offers services including express parcel delivery, freight forwarding, supply chain management, and customs brokerage.


Services available

  • UPS Standard Ground = Shippit standard service level

  • UPS Standard Ground Saver = Shippit standard service level

  • UPS Next Day Air = Shippit express service level

  • Ups Next Day Air Saver = Shippit express service level

  • Ups Second Day Air = Shippit express service level

πŸ’‘NOTE: UPS services are available for domestic shipments within the United States of America only. To be eligible to use a UPS service, you must have a registered US entity address in your Shippit account.


Freight profile

UPS Standard Ground

UPS Standard Ground Saver

UPS Next Day (Air & Air Saver)

UPS Second Day (Air)

Maximum dead weight

150lbs (68kg)

70lbs (32kg)
This can vary

150lbs (68kg)

150lbs (68kg)

Maximum dimensions (length)

108in (274cm)
​

130in (330cm)
This can vary

108in (274cm)

108in (274cm)

Maximum size (length + girth)

165in (419cm)

Lower limits than UPS standard ground

165in (419cm)

165in (419cm)

Cubic weight rules

Applies if (LxWxH)/139 is greater than the actual weight

Dimensional weight used for pricing

Applies if dimensional weight exceeds actual weight

Applies if dimensional weight exceeds actual weight


Compatibility

See the carrier overview matrix for full compatibility, limitations, and restrictions.

Suitable for:

  • Satchels

  • Cartons

  • Small consumer goods

Not suitable for:

  • Heavy bulky freight or pallets

  • Food and beverages

  • Consolidated freight (palletised)

  • Dangerous goods


Surcharges

Charges that can be identified at the time of booking are included in the API quote at the time of booking however additional surcharges may apply for undeclared goods or special goods. For more information, see the Misdeclarations and surcharges article


Insurance

Complimentary loss or damage insurance is not included when booking with DHL through Shippit unless you have it included in your own BYO account. Alternatively, you can enable Shippit Transit Protection to cover your orders for loss and damage.


Dangerous goods

You can not ship dangerous goods with UPS.


Activation

We currently only offer a BYO account configuration with UPS through Shippit, using your own BYO carrier account. To set up your integration, email the Shippit configuration team with these details:

  • The name of your Shippit merchant account

  • UPS Account Manager Details (if any)

  • Your UPS account number

  • Your UPS nickname

Our team review your details and usually gets back to you in 1-3 business days. However, account activation for BYO can take 1-2 weeks to complete.

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