Shippit Insights advanced reporting is a series of data rich dashboards that can help you understand how your shipping and delivery services are performing. Use them to determine whether you have chosen the right carrier mix, whether or not you're living up to the promises you make your customers, and work out who is buying from you and where.

Insights are available for all Shippit subscriptions, but depending on your plan, you might be able to access more features and do more with the data. Contact [email protected] to discuss your options, and get set up.

The shipping overview dashboard includes reports on order volume, carrier allocation, shipping costs, lead times, and carrier performance.

Use the shipping overview dashboard to determine how your orders are performing over time, by fulfilment, cost, and time.

For detailed information about the shipping overview dashboard, see the Shipping overview article.

The carrier performance dashboard includes reports on pick and pack speed, non-completed orders, cancelled orders, late manifests and unmanifested orders, late and failed pickups, and late deliveries.

Use the carrier performance dashboard to determine if key operational areas are underperforming, across your entire warehouse operations.

For detailed information about the fulfilment operations dashboard, see the Fulfilment operations article.

The carrier cost dashboard includes reports on carrier costs, dispatch stores, delivery destinations, and chargeable weight of orders.

Use the carrier cost dashboard to determine your high cost lanes and freight types.

For detailed information about the carrier cost dashboard, see the Carrier cost article.

The carrier performance dashboard includes reports on carrier performance, shipping lanes, dispatch stores, and delivery destinations.

Use the carrier cost dashboard to determine how long it is taking carriers to deliver orders, and how many of your orders are being delivered on time.

For detailed information about the carrier performance dashboard, see the Carrier performance article.

The freight dispersion dashboard includes reports on freight dispersion, shipping lanes, dispatch stores, delivery destinations, chargeable weight, and cubic volume of your orders.

Use the freight dispersion dashboard to examine what type of orders you receive, when they are places, and where they are fulfilled from and delivered to.

For detailed information about the carrier performance dashboard, see the Freight dispersion article.

The carrier allocation dashboard includes reports on carrier allocation, dispatch stores, delivery destinations, chargeable weight, and cubic volume of your orders.

Use the carrier allocation dashboard to determine which service levels are being allocated to orders, and to which carrier service.

For detailed information about the carrier performance dashboard, see the Carrier allocation article.

You can use the controls at the top of the page to filter your report data, and drill down into your data to discover more information about your shipping history. Which fields you have available could depend on your user role.

Use the Pickup Country field to show orders that are picked up from a particular country.

Use the Pickup State field to show orders that were picked up from a particular state or states within Australia, New Zealand, or Malaysia.

Use the Delivery Country field to show orders that were delivered to a particular country or countries.

Use the Delivery State field to show orders that were delivered to a particular state or states within Australia, New Zealand, or Malaysia.

Use the Order Booked Date field to show orders booked during a specific date range.

Use the Store Name field to show orders that have come from a specific store or stores.

Use the Carrier Service Name field to show orders booked with a particular carrier or carriers at a certain service level.

Use the Delivery Metro or Regional field to show orders that were delivered to a particular region within Australia.

Use the Return (Yes/No) field to show only orders including or excluding returns.

For filter fields where you can enter a value, you can choose to include, exclude, or search for partial values, by selecting the appropriate operator from the drop down list.

Click the Reload icon to reload the graphs with your filters.

Click the Show/Hide filters icon to show or hide the filters bar.

You can access additional settings from the Dashboard Actions kebab menu in the filters bar.

Click Clear cache and refresh to reset and refresh the data in your graphs.

Click Download to download a PDF or .csv file of the current dashboard. For more information, see the export insights data section.

Click Reset filters to clear your existing filters and go back to the defaults.

Click Each tile's time zone to select a new time zone for your data. By default, this is set to your local time zone.

You can export data from your Shippit Insights dashboard so you can share it with your colleagues, or use it in your own business intelligence tools. Data is available as a downloadable PDF file, or as comma-separated CSV files for using in a spreadsheet or importing into a BI tool.