You can integrate Shippit to your PeopleVox warehouse management system. Shippit can integrate to PeopleVox in less than 15 minutes! You only need to grant access to relevant order details in your warehouse management system and then update some settings before you start shipping.
 

Need assistance in implementing your integration? Connect with your account manager, sales contact, or visit our website to avail professional services today!

 
You may also review this full detail guide divided into the following sections:
  1. Preparing PeopleVox
  2. Connecting to Shippit
  3. Frequently Asked Questions

  

Preparing PeopleVox

1. Login to your Peoplevox account.

2. Create a user account for Shippit and assign it the admin role.

3. Under Integration scope, check if you have the Carrier Integration product enabled. If this is not enabled, please get in touch with Peoplevox Technical Support to lodge a ticket.

Picture1.png

4. Once the Carrier Integration product is enabled, click Add New and fill out the text fields.

  • Name - Type Shippit
  • Date time format - Do not change
  • Timeout (ms) – Type 30,000 ms (30 secs)
  • API Key – Copy from Shippit > Settings > Integrations > API Key
  • Endpoint - Copy from Shippit > Settings > Integrations > Webhook URL
  • Tracking Number Format - Set as {outbound}
  • Shipping Label – Under Reference, type shipping_label and set Print Template to [None]
  • Customs Invoice (for international) – Under Reference, type customs_invoice and set Print Template to [None]
  • Air Way Bill (AWB) Archive Label – Under Reference, type awb_archive and set Print Template to [None]

Picture2.png     Picture3.png

5. Go to Setup Scope > Print Templates and assign 3 print templates to the newly added carrier integration.

  • Select a label template to assign to the label type
  • Register the template name
  • Assign template to carrier integration label type then save

6. Go to Integrations Scope > Integration Templates, select Sites and click Configure. On the Export tab, edit the Field Names to:

  • Name
  • Reference

If the Is Configured column says No, you need to upload a .csv file with column names named after on the 2 bullets above.

Don’t forget to click on Save.

Picture5.png

7.  Go to Integrations Scope > Integration Templates, select Service Types and click Configure. On the Export tab, edit the Field Names to:

  • Carrier
  • Name
  • Code

If the Is Configured column says No, you need to upload a .csv file with column names named after on the 3 bullets above.

Don’t forget to click on Save.

Picture6.png

 

 

Connecting to Shippit

1. Login to your Shippit account
2. Go to Settings > Integrations
3. Scroll down to the section for eCommerce logos and select the Peoplevox logo and click Continue

Picture7.png


4. Complete the needed information from your Peoplevox Account

  • Client ID
  • API Username
  • API Password

Picture8.png

5. Click Continue

6. A sales order in Peoplevox doesn't contain all the native fields that Shippit might expect (e.g. Country of Manufacture). In this situation, you have the opportunity to set all these up.

Picture9.png

7. Your Peoplevox Shipping Methods are all mapped to Standard services available in Shippit as default. You can modify this by selecting from the dropdowns under Shippit Service Type.

Picture10.png

8. Lastly, you can set and configure your order routing logic (also known as Multistore Order Allocation).

Picture11.png

 

 

Frequently Asked Questions

  • Why are rate cards needed for all my carriers?

This is to ensure there is minimal lag time between when the warehouse packer requests a label and when Shippit provides it. 

  • Why does "High Priority" need to be enabled on my account?

Similar to the first question, this is to ensure that any requests made between Peoplevox and Shippit are completed immediately.

  • Why are my Peoplevox shipping methods not being pulled into Shippit Integration Settings?

This is due to a configuration error in the Peoplevox Integration Templates. To check:

  1. Are the expected field names specified?
  2. Are field names configured in the Export tab?
  3. Are case sensitive field names configured correctly?
  • Why are my Peoplevox locations not being pulled into Shippit Integration Settings?

This is due to a configuration error in the Peoplevox Integration Templates. To check:

  1. Are the expected field names specified?
  2. Are field names configured in the Export tab?
  3. Are case sensitive field names configured correctly?
  • What integration templates do I need to upload?

This depends on your preference and on what printers you would use at your packing station. The labels must be generic and different enough so that it can be easily recognised at the end of the packing process (or wave) . This makes it easier for the packer to re-process an order. Ultimately, it is your responsibility to configure this but you may request a template from us if you need assistance.

  • What shipping documents can I print with the Shippit Integration?

Currently the integration supports:

  1. Outbound Shipping Label
  2. Customs Invoice AKA Commercial Invoice
  3. Air Way Bill

The integration does NOT support:

  1. Packslip / Pickslip
  2. Invoice
  3. Returns Label
  4. Dangerous Goods Declaration
  • Does Shippit update the sales order with tracking information as soon as I book an order?

No, the tracking information is passed back at the time a label is generated by Shippit. 

  • What are the default weight and dimension unit types in the integration?

Weights are assumed to be in kilograms (kg) and dimensions are assumed to be in metres (m). If the unit type is explicitly specified on the product or SKU, Shippit does the conversion.

  • Does the integration support partial fulfillment?

Yes & No. The Peoplevox platform will handle the workflow when an order can only be partially fulfilled. This can be done by creating a order that only contains what has been packed and therefore is ready to be shipped.

  • Can I sync tariff codes from PeopleVox to Shippit?

Yes. Tariff code is not a native item field in PeopleVox but it can be set-up as a custom field. Once you've ensured that your have tariff codes saved as an item-level custom field, then Shippit can pull that field as the item’s tariff code.

  • Can I sync Goods Description codes from PeopleVox to Shippit?

Yes, the description is automatically retrieved from the item name in the order upon syncing. It must be noted that once an order is synced into Shippit, none of the changes made against the same order in PeopleVox automatically updates Shippit.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.