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Klaviyo integration

Integrate Shippit with the Klavioyo marketing automation platform. Set up, configure, and sync tracking events orders between Klaviyo and Shippit.

Updated this week

Connect your Shippit account to Klaviyo to automatically sync shipping and tracking events. This integration allows you to use Shippit's delivery data within Klaviyo's marketing automation platform. You can use shipping events to build customer segments, trigger personalised email flows, and turn transactional shipping updates into marketing opportunities.

The Klaviyo logo

This article covers how to set up your Klaviyo integration.


How it works

Shippit automatically sends shipping status updates to your Klaviyo account. This includes tracking events, delivery updates, and exception notifications.

All tracking events collected by Shippit are sent through to your Klaviyo account.

You can use these events within Klaviyo to segment customers and build automated email flows.


Connect your Klaviyo account

To connect Shippit to your Klaviyo account, you need your Klaviyo API key fro your Klaviyo account. When you have your API key, you can enter it into your Shippit account to start sending tracking events. All tracking events collected by Shippit are sent through to your Klaviyo account.

Retrieve your Klaviyo API key

  1. In your Klaviyo account, open Settings and navigate to the Account β†’ API Keys section.

  2. In the Private API Keys section, click Create Private API Key.

  3. Give your API key a name, such as Shippit.

  4. In the Select Access Level section, select Custom Key

  5. On the right hand, navigate to the Events scope, and select Full Access. You can keep all other scopes as No Access.

  6. Click Create to create the key.

  7. Copy or download the private API key to use in your Shippit account.

A screenshot of the Klaviyo Private API settings, showing a Custom Key with Full Access on the Events scope

Add your Klaviyo API key to your Shippit account

  1. In your Shippit account, navigate to Settings β†’ Integrations.

  2. In the Set up Klaviyo section, type your Klaviyo API key from your Klaviyo account.

  3. Select Enable Klaviyo.

  4. OPTIONAL: Click Send test event to test your connection is working as expected. Log in to your Klaviyo account to make sure you received the event successfully.

  5. Click Save to complete your integration.

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